Privacy Policy
This policy explains how MiravoPrints, operated by Miravo Holdings LLC, collects, uses, discloses, and protects personal information when you visit miravoprints.com, place an order, contact us, or use our services.
Information We Collect
- Contact, account, and communication information.
- Orders, personalization details, uploaded photos or artwork, billing and shipping addresses, payment status, and order history.
- Payment information processed by Shopify and payment providers. We generally do not store complete payment-card numbers.
- Device, usage, approximate location, cookies, and website interaction data.
- Support messages, photos, videos, packaging, and shipping-label evidence.
How We Use Information
- Process payments, personalize and fulfill products, and send order updates.
- Review personalization and resolve unclear or incomplete orders.
- Provide support, investigate claims, prevent fraud, and protect customers.
- Improve products, advertising, the website, and customer experience.
- Send permitted marketing communications and comply with legal obligations.
Disclosure
We may disclose necessary information to Shopify, payment processors, production partners, carriers, technology and analytics providers, professional advisers, and authorities when legally required. Production partners receive only information reasonably needed to produce and deliver an order.
Personalization Files
Customer-provided names, photos, messages, and dates may be shared with production partners to fulfill orders and resolve quality issues. Do not upload content you do not have the right to use.
Cookies, Retention, and Security
We use necessary, functional, analytics, and advertising cookies. Information is retained as reasonably necessary for fulfillment, support, fraud prevention, compliance, and disputes. We use reasonable safeguards, but no system guarantees absolute security.
Your Choices
Depending on your location, you may have rights to access, correct, delete, restrict, or obtain your information, withdraw consent, or opt out of certain advertising or sharing. We may verify your identity.
International Processing, Children, and Changes
Information may be processed outside your country subject to applicable safeguards. Services are not directed to children under 13. We may update this policy and post the revision date here.
Contact
Website: miravoprints.com
Email: support@miravoprints.com
Business: Miravo Holdings LLC
Address: 1209 Mountain Road Pl NE Ste R, Albuquerque, NM 87110, United States
Support hours: 9:00 AM–5:00 PM, Monday–Saturday